Privacy Policy

This Privacy Policy describes how Ratana Path ("we", "us", "our") collects, uses, and protects personal information provided by individuals who visit our website, enquire about our programs, or attend our sessions. We are committed to handling personal data with care and in accordance with the Thailand Personal Data Protection Act B.E. 2562 (PDPA).

1. Data Controller

The data controller is Ratana Path, located at 33 Ratchadaphisek Road, Huai Khwang, Bangkok 10310, Thailand. For data-related enquiries, please contact us at [email protected].

2. Information We Collect

We collect information you provide directly when you:

• Submit an enquiry or contact form on our website
• Telephone or email us with a question
• Register to attend or attend one of our programs

The types of personal data collected may include:

• Full name
• Email address
• Telephone number
• General location (Bangkok area)
• Information about your interest in specific programs

We also collect certain technical data automatically when you visit our website, including IP address, browser type, pages visited, and visit duration. This data is collected via cookies and analytics tools where you have provided consent.

We do not collect financial account details, tax identification numbers, or sensitive personal data as defined under the PDPA.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent — for optional analytics cookies and marketing communications
• Legitimate interest — for responding to enquiries and administering program enrolments
• Contract performance — when you enrol in a program, processing is necessary to deliver the service
• Legal compliance — where we are required to retain data by Thai law

4. How We Use Your Information

• Responding to enquiries and providing information about our programs
• Processing program enrolments and administering session attendance
• Sending confirmation and practical information related to booked programs
• Improving our website and understanding how it is used (with consent)
• Maintaining business records as required by law

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Data Retention

Enquiry and contact form data is retained for a maximum of 24 months from the date of last contact. Program enrolment records are retained for five years in accordance with Thai commercial record-keeping requirements. Website analytics data (where applicable) is retained for a maximum of 26 months.

6. Cookies

Our website uses cookies for essential functionality and, with your consent, for analytics purposes. Please see our Cookie Policy for detailed information on the types of cookies used and how to manage your preferences.

7. Third-Party Services

We use the following third-party services which may process data on our behalf:

• Google Analytics — website usage analytics (optional, consent-based)
• Google Maps — location display via embedded map on our website

We do not currently use advertising networks or share data with social media platforms for advertising purposes.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include access controls, secure data handling procedures, and regular review of our security practices. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Thai authority within the timeframes required by the PDPA.

9. Your Rights Under the PDPA

As a data subject under Thai law, you have the following rights:

• Right of access — to request a copy of personal data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your personal data (subject to legal retention requirements)
• Right to restrict processing — to request that we limit how we use your data
• Right to data portability — to receive your data in a commonly used format
• Right to object — to object to processing based on legitimate interest
• Right to withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policy of any site you visit.

11. Children's Privacy

Our programs are designed for adults and our services are not directed to persons under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us so we can remove it promptly.

12. Complaints

If you have concerns about how we handle your personal data, we ask that you contact us directly in the first instance at [email protected]. If you remain unsatisfied, you have the right to lodge a complaint with the Personal Data Protection Committee of Thailand.

13. Changes to This Policy

We may update this policy from time to time. Any material changes will be communicated via a notice on our website. Continued use of our website following any update constitutes acceptance of the revised policy. The date of the most recent update is shown at the top of this page.

14. Contact

Data controller: Ratana Path
Address: 33 Ratchadaphisek Road, Huai Khwang, Bangkok 10310, Thailand
Email: [email protected]
Phone: +66 2 541 8362